Tổng quan công ty

Client Development Officer (Japanese N2)

Đăng lúc: Th04 06, 2021
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Chi tiết công việc/Job Detail

  • Vị trí:
    Hồ Chí Minh
  • Công ty:
  • Kiểu:
    Full Time
  • Số lượng:
    3
  • Ứng tuyển trước:
    Th09 19, 2021

Mô tả công việc/Job Description

RESPONSIBILITIES

A Client Success Officer is responsible for developing client relationships, closely working with clients to ensure they are satisfied with company services they receive and improve upon areas of dissatisfaction.
– Liaise with clients (together with Japanese Branch Manager) to identify and define requirements, scope and objectives.
– Coordinate with other internal departments including Operation, Technology, Finance to ensure client’s needs are met.
– Preparing necessary presentation materials, prepare and deliver pitches to potential investors.
– In charge of and follow procedures related to quotes/ proposals, biddings and contract management, negotiating and renegotiating by phone, email, and in person if necessary.
– Propose strategies and programs to support business including regularly research the market and update information on competitors (prices, programs, policies, market trends …).
– Consult, handle questions and complaints of customers to ensure customer satisfaction and trust.
– Schedule clients care call and visit customers when necessary.

REQUIREMENTS

– Learning agility: willing to learn and develop attitude.
– A team player who can also work independently with minimal supervision
– Business Administration / equivalent degree / hand-on experience
– N2 is required

Below experiences are required:
• Understanding of Japanese culture and the market.
• Ability to negotiate and have desire to develop negotiating skills
• Willing to learn and accept new challenges
• Ability to present and introduce the company’s services to customers and partners
• Project meeting handling with different types of stakeholders.

Plus, you will keep up fast with team when familiar with the below knowledge:
• Oral and written communication skills
• Interpersonal and consultative skills.
• Analytical thinking and problem solving
• Being detail-oriented and capable of delivering a high level of accuracy
• Business (or Open) mindset – Proactive /Positive thinking.
• Technical Literacy – Depending on the function
• Teamwork and collaboration, work organization.
• Presentation skill
• Good and effective time-management skills

Quyền lợi/Job Benefits

• Competitive salary and bonus
• Social insurance, health insurance, unemployment insurance according to Labor Laws
• Professional, dynamic working environment

Mục tiêu kỹ năng/Skills Required

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